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Air New Zealand Help & Customer Support | Get Help
airnewzealand.co.nzVisit our help section if you need assistance with changing a flight, adding a bag, updating your booking, or just about anything else. Find help here.
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SEO audit: Content analysis
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| Title | Help & support | ||||||||||||||||||||||||||||||||||||
| Text / HTML ratio | 29 % | ||||||||||||||||||||||||||||||||||||
| Frame | Excellent! The website does not use iFrame solutions. | ||||||||||||||||||||||||||||||||||||
| Flash | Excellent! The website does not have any flash contents. | ||||||||||||||||||||||||||||||||||||
| Keywords cloud | booking Airpoints assistance NZ Manage Confirm Change special find centre freephone meal travel alerts flight team change Update Find car | ||||||||||||||||||||||||||||||||||||
| Keywords consistency |
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| Images | We found 2 images on this web page. |
SEO Keywords (Single)
| Keyword | Occurrence | Density |
|---|---|---|
| booking | 13 | 0.65 % |
| Airpoints | 6 | 0.30 % |
| assistance | 5 | 0.25 % |
| NZ | 5 | 0.25 % |
| Manage | 4 | 0.20 % |
| Confirm | 4 | 0.20 % |
| Change | 4 | 0.20 % |
| special | 4 | 0.20 % |
| find | 4 | 0.20 % |
| centre | 4 | 0.20 % |
| freephone | 4 | 0.20 % |
| meal | 4 | 0.20 % |
| travel | 3 | 0.15 % |
| alerts | 3 | 0.15 % |
| flight | 3 | 0.15 % |
| team | 3 | 0.15 % |
| change | 3 | 0.15 % |
| Update | 3 | 0.15 % |
| Find | 2 | 0.10 % |
| car | 2 | 0.10 % |
SEO Keywords (Two Word)
| Keyword | Occurrence | Density |
|---|---|---|
| NZ 0800 | 4 | 0.20 % |
| Confirm my | 4 | 0.20 % |
| your booking | 4 | 0.20 % |
| Manage booking | 3 | 0.15 % |
| you can | 3 | 0.15 % |
| freephone NZ | 3 | 0.15 % |
| See more | 2 | 0.10 % |
| trip is | 2 | 0.10 % |
| is comfortable | 2 | 0.10 % |
| your flight | 2 | 0.10 % |
| help freephone | 2 | 0.10 % |
| for the | 2 | 0.10 % |
| booking online | 2 | 0.10 % |
| booking reference | 2 | 0.10 % |
| now Need | 2 | 0.10 % |
| find out | 2 | 0.10 % |
| You can | 2 | 0.10 % |
| New Zealand | 2 | 0.10 % |
| Air New | 2 | 0.10 % |
| special assistance | 2 | 0.10 % |
SEO Keywords (Three Word)
| Keyword | Occurrence | Density | Possible Spam |
|---|---|---|---|
| freephone NZ 0800 | 3 | 0.15 % | No |
| 0800 737 000 | 2 | 0.10 % | No |
| your booking online | 2 | 0.10 % | No |
| your trip is | 2 | 0.10 % | No |
| trip is comfortable | 2 | 0.10 % | No |
| booking Manage booking | 2 | 0.10 % | No |
| New ZealandNZD Change | 2 | 0.10 % | No |
| ZealandNZD Change region | 2 | 0.10 % | No |
| Air New Zealand | 2 | 0.10 % | No |
| help freephone NZ | 2 | 0.10 % | No |
| Confirm my special | 2 | 0.10 % | No |
| how you can | 2 | 0.10 % | No |
| is available for | 1 | 0.05 % | No |
| number if you | 1 | 0.05 % | No |
| change and cancel | 1 | 0.05 % | No |
| view change and | 1 | 0.05 % | No |
| can view change | 1 | 0.05 % | No |
| you can view | 1 | 0.05 % | No |
| Remember you can | 1 | 0.05 % | No |
| enquiry Remember you | 1 | 0.05 % | No |
SEO Keywords (Four Word)
| Keyword | Occurrence | Density | Possible Spam |
|---|---|---|---|
| New ZealandNZD Change region | 2 | 0.10 % | No |
| your trip is comfortable | 2 | 0.10 % | No |
| help freephone NZ 0800 | 2 | 0.10 % | No |
| Plan Book Experience Airpoints™ | 1 | 0.05 % | No |
| enquiry Remember you can | 1 | 0.05 % | No |
| have an Airpoints related | 1 | 0.05 % | No |
| an Airpoints related enquiry | 1 | 0.05 % | No |
| Airpoints related enquiry Remember | 1 | 0.05 % | No |
| related enquiry Remember you | 1 | 0.05 % | No |
| can view change and | 1 | 0.05 % | No |
| Remember you can view | 1 | 0.05 % | No |
| you can view change | 1 | 0.05 % | No |
| view change and cancel | 1 | 0.05 % | No |
| change and cancel your | 1 | 0.05 % | No |
| and cancel your booking | 1 | 0.05 % | No |
| cancel your booking online | 1 | 0.05 % | No |
| you have an Airpoints | 1 | 0.05 % | No |
| number if you have | 1 | 0.05 % | No |
| if you have an | 1 | 0.05 % | No |
| Airpoints number if you | 1 | 0.05 % | No |
Internal links in - airnewzealand.co.nz
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Spending Airpoints Dollars™
Spending Airpoints Dollars™ - Airpoints™ | Air New Zealand
Spending Airpoints Dollars™ - Airpoints™ | Air New Zealand
Sign up for special offers
Email Signup - Air New Zealand
Email Signup - Air New Zealand
Add a bag
Seat + Bag - The trans-Tasman experience - Onboard your flight - Experience | Air New Zealand
Seat + Bag - The trans-Tasman experience - Onboard your flight - Experience | Air New Zealand
Upgrade to The Works
The Works - The trans-Tasman experience - Onboard your flight - Experience | Air New Zealand
The Works - The trans-Tasman experience - Onboard your flight - Experience | Air New Zealand
OneUp™
Upgrade with OneUp™ - Upgrades - Spending Airpoints Dollars™ - Airpoints™ | Air New Zealand
Upgrade with OneUp™ - Upgrades - Spending Airpoints Dollars™ - Airpoints™ | Air New Zealand
Economy Skycouch™
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Economy Skycouch™ - The long haul experience - Onboard your flight - Experience | Air New Zealand
Change region
Gateway | Air New Zealand
Gateway | Air New Zealand
Help & support
Air New Zealand Help & Customer Support | Get Help
Air New Zealand Help & Customer Support | Get Help
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Air New Zealand Help & Customer Support | Get HelpPlanBookExperienceAirpoints™Help & supportHere's how you can transpiration a flight, add a bag, update your booking, and more.Get travel alertsBe kept up to stage with current travel alertsSee moreChange your flightAdjust times, dates and moreManage bookingAdd a bagPrepay and saveAdd nowSelect your seatSecure your favourite spotChoose nowNeed to transpiration something else?Claim missing Airpoints Dollars™or Status PointsFind out howRental carUpdate your rental car bookingManage bookingHotelUpdate your hotel bookingManage bookingChildren travelling aloneUpdate contact detailsReviewTravel insuranceMake an insurance claimGet startedSearch FAQsSee answers to our most wontedly asked questionsSearch nowChange on the goManage your flight and travel plans with our appDownload app nowTravel alertsView the most up-to-date status info well-nigh our networkSee moreBook a special mealGive us a undeniability with selected meal codeFind meal codeSpecial assistanceEnsure your trip is well-appointed & hassle-freeContact the teamRequest a refundHave your booking reference handy for usRequest nowNeed increasingly help? You can ask Oscar to:"Resend my booking confirmation""Confirm my seat selection""Confirm my special meal""Confirm my valise allowance""Check my Airpoints™ balance""Order a replacement Airpoints card""Confirm my special assistance""Reset my password"And there’s plenty of increasingly ways he can help.Pro-tip: sign in to the website first, for the weightier Oscar experience. Ask a questionor submit a compliment or complaintGoPhone bookings & enquiries24hr freephone (calling within NZ):0800 737 000Calling from overseas: +64 (0)9 357 3000TTY assistance is misogynist for deaf and hearing wordless via NZ Relay on 0800 4 711 71124hr website assistance freephone (NZ): 0800 352 26624hr Airpoints help freephone (NZ): 0800 247 76424hr OneSmart help freephone (NZ): 0800 787 555 or +64 (0)9 377 8535Additional phone numbersPlease have these things handy when you undeniability our contact centreYour booking reference. Where do I find this? The family name used for the original booking.Your Airpoints number if you have an Airpoints related enquiry. Remember, you can view, transpiration and cancel your booking online, or log into your Airpoints worth to retrieve your details.To wangle your booking online, it must:Be electronically ticketed - paper tickets will not be accessibleHave 9 or fewer travellersNot have been made as an international "multi-city" booking Contact our Special Assistance teamCall our friendly team on 0800 737 000, or for further information on how you can ensure your trip is well-appointed and hassle-free find out well-nigh our special assistance options. You can moreover well-constructed a MEDA form, or find out increasingly well-nigh flying with a medical condition. Did you find this page helpful?Let us knowNew ZealandNZDChange regionHelp & supportNew ZealandNZDChange regionWell-nighAir New Zealand Operating squadron Company profile Sustainability Sponsorship & communityBusiness services Investor centre Results centre - yearly and interim results Investor eventsYearlyshareholder meeting Issued immuration CareersMedia releases Cargo National cargo International cargo Engineering & maintenanceLegal terms & conditionsPrivacy centre Twitter Facebook YouTube Instagram A Star Alliance Member Copyright © 2018 Air New Zealand Limited