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Upgrade with OneUp™ - Upgrades - Spending Airpoints Dollars™ - Airpoints™ | Air New ZealandPlanBookExperienceAirpoints™UpgradesUpgrade with OneUp™Recognition upgradesElite short haul recognition upgradesUK Air Passenger Duty on upgradesUpgrade with OneUp™OneUp™ makes it easy to request a motel matriculation upgrade when you're booked on an Air New Zealand ticketed and operated international flight. Make an offer to upgrade one matriculation on any of your eligible flightsWe'll let you know if your offer has been successful 3-7 days surpassing your flight*If you would like to increase your offer you can do this at any timeMake an upgrade offerEnter your flight reference detail to uncork your upgrade offerBooking referenceFamily nameMake an offerDownload the full transcriptFrequently asked questionsHere are some links to increasingly OneUp information.What does an upgrade of one motel matriculation mean?It ways you can upgrade from Economy to Premium Economy or from Premium Economy to Business Premier. If you are in Economy you can moreover submit an offer to wits Economy Skycouch if you do not wish to upgrade motel class.How can I make an offer for Economy Skycouch?If you have a booking of one or two people, you are now worldly-wise to make an offer to wits Economy Skycouch.To do this, you can make an offer for a Premium Economy upgrade. Once submitted, you will have the option to make an offer for Economy Skycouch. In the event there is no availability to fufill your upgrade to Premium Economy, we will consider your offer for Economy Skycouch.Alternatively, if you do not want to make an offer for Premium Economy, you can submit an offer to wits Economy Skycouch by selecting "Skycouch" as the Upgrade Type when submitting your OneUp.Please note that bookings of two people are submitting to occupy the skycouch together. Bookings with one passenger will be making an offer to have the whole skycouch allocated to themselves.Multi-sector flightsFor these flights you'll need to segregate one sector for each offer you make. For example, on an Auckland to London flight you can make an offer for Auckland to Los Angeles or Los Angeles to London. If you want to make two offers, one for each sector, you can.Elite, Gold and Silver Airpoints™ membersTo recognise your status, we'll upweight your OneUp offer by the pursuit amount:Elite - 50%Gold - 30%Silver - 10%You may not combine Recognition Upgrades or Elite Airpoints Dollar Upgrades with a OneUp Upgrade to move multiple motel classes for any single sector of your flight.Easy ways to make an offerOnline: Find your confirmed flight and go to 'Manage booking'Travel agent: If you booked your flight through a New Zealand or Australia based agentCall centre: Call the Air New Zealand undeniability centrePayment optionsAirpoints Dollars™: If you're paying with Airpoints Dollars, any workable taxes, levies or surcharges must be paid in cash. You can use a credit vellum or debit vellum for thisCredit vellum or debit card: The forfeit of your upgrade will be converted into local zone currencyHow the offers are consideredWhen assessing your OneUp offer we consider its value, the value of other offers made for the same motel class, your Airpoints status, the number of seats misogynist in the higher motel matriculation and the number of passengers in your booking.In the event availability is limited, we will notify you that your offer may not be reviewed until 8 hours prior to departure. Did you find this page helpful?Let us know*If the flight is particularly full, we will review your offer 8 hours surpassing the flight's departure. On selected flights there will be a final review at the airport up to 1 hour surpassing departure.Selected flights are between Auckland and Buenos Aires, Auckland and Hong Kong, Auckland and Houston, Auckland and Los Angeles, Auckland and Perth, Auckland and San Francisco, Auckland and Singapore, Auckland and Vancouver, and London and Los Angeles.See the Oneup terms and conditions for full programme details.You may moreover like...Join Airpoints™   Join nowCuisine and wine   Find out moreInflight entertainment   Find out moreEconomy Skycouch™   Find out morePremium Economy   Find out moreBusiness Premier™   Find out moreNew ZealandNZDChange regionHelp & supportNew ZealandNZDChange region About Air New Zealand Operating squadron Company profile Sustainability Sponsorship & communityBusiness services Investor centre Results centre - yearly and interim results Investor eventsYearlyshareholder meeting Issued immuration CareersMedia releases Cargo National cargo International cargo Engineering & maintenanceLegal terms & conditionsPrivacy centre Twitter Facebook YouTube Instagram A Star Alliance Member Copyright © 2018 Air New Zealand Limited